We hope you are continuing to remain safe and healthy. As Ontario begins to re-open businesses, we are happy to let you know that Thorold Physiotherapy is open for in-person treatment!
In preparation, we have made a number of changes to the way our clinic operates and have implemented enhanced measures to ensure the health and safety of our patients and staff.
In order to open and offer in-person treatment as safely as possible, we have implemented our S.A.F.E.R. approach.
 We hope you are continuing to remain safe and healthy. As Ontario begins to re-open businesses, we are happy to let you know that Thorold Physiotherapy is open for in-person treatment!In preparation, we have made a number of changes to the way our clinic operates and have implemented enhanced measures to ensure the health and safety of our patients and staff. In order to open and offer in-person treatment as safely as possible, we have implemented our S.A.F.E.R. approach.  S: SCREENING of all our patients and staff in order to ensure safety for allWhen booking an appointment, patients will complete a screening questionnaire via telephone and a secondary in-person screening will be required before entering the clinic.Face masks and hand sanitizer will be available for all patients and staff to use.All clinic staff are screened each day before entering the clinic, which includes a questionnaire.A: ADJUSTING our workspace to maintain social distancingPatient appointment times will be staggered to enable social distancing, screening, and time for cleaning treatment areas and equipment.Clinic waiting and treatment areas have been rearranged to maintain 2m physical distancing, with signage and floor decals as reminders.Clinic operating hours and clinician schedules will be adjusted to accommodate the above changes.F: FOCUSED EFFORTS on enhanced cleaning and disinfecting our clinics/officesPlexiglass screen guards have been installed at all clinics at reception.Clinics will undergo a thorough cleaning each day.Following all treatment sessions, staff will clean any equipment used and all high touch surfaces such as door handles.E: EFFECTIVE usage of Personal Protective Equipment (“PPE”)Every patient will receive a mask prior to the start of their appointment.Clinics are adhering to all PPE recommendations by provincial public health authorities and our local professional association.R: REACHING the best possible outcomes for our patients and customersWe remain committed to ensuring we provide the best possible care for our patients.In addition to offering in-person treatment, our clinicians are continuing to offer a range of services through Virtual Care. Using secure, video conference technology, our Virtual Care services allow you to receive one-on-one care from the comfort of your home. Virtual Care can also be used alongside in-person treatment to ensure continuity of care.Visit the Virtual Care page on our website to learn more. For more information or to book an appointment, please call us at +1 905 227-4119 ext. 2. Yours in health, Thorold Physiotherapy and Rehabilitation |
